Thomas Step

Channel Funnel Support

If you need any help installing or using the app, please feel free to reach out to support at thomas@thomasstep.com.

FAQ

Q: How do I set this up?

A: The most straight forward method would follow these steps:

  1. Create a new private Slack channel.
  2. Invite @channel-funnel to your new private channel.
  3. Tell Channel Funnel which channels you would like forwarded to your new private channel using slash commands.
  4. Invite @channel-funnel to the Slack channels that you want forwarded to your new private channel.

Q: Why aren’t my Slack messages forwarding after I configured Channel Funnel?

A: Make sure that @channel-funnel is added to the channels that it should be forwarding messages from. If it is not added, then it can not listen.